Quick answers about credits, payments, and using VdoBloom.
Each generated video uses 1 credit from the selected model. Fast uses 1 Fast credit, Premium uses 1 Quality credit.
No. Credits stay in your account until you use them.
We use Creem.io's secure checkout. You can pay with major cards, Apple Pay, Google Pay, and more. We don't store your card details.
If a job fails due to provider issues, contact support. We will review and adjust credits when appropriate.
Yes. Choose the model per video. Make sure you have the matching credit type.
Yes. After purchase, view your payment history and receipts in Settings → Billing.
Uploads for image-to-video are handled via our provider; temporary files may be deleted automatically after several days. Download important assets promptly.