Privacy Policy

Effective Date: January 8, 2025

This Privacy Policy of VdoBloom ("We," "Us," or "Our") describes Our policies and procedures on how we collect, store, use, and share Your information when You use our Service. This includes use of our website at https://vdobloom.com (the "Website"). This Privacy Policy also tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Website, You agree to the collection and use of information in accordance with this Privacy Policy.

Should you have any questions or concerns regarding this Privacy Policy and our services, please check our Terms and Conditions, or contact us directly via support@vdobloom.com.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

  • Website refers to VdoBloom, accessible from https://vdobloom.com.
  • Account means a unique account created by You to access our Service or parts of our Service.
  • Company (referred to as either "the Company," "We," "Us" or "Our" in this Agreement) refers to VdoBloom.
  • Cookies are small files that are placed on Your computer or mobile device by a website, containing details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products") that we offer. These tools are designed for functions including Video generation, AI automation, Image analysis, Audio generation, and Design tools, to provide you with innovative solutions. The terms in this privacy notice govern your use of the AI Products within our Services, including through the Website.
  • Third-party Social Media Service refers to any website or social network through which a User can log in or create an account to use the Service, such as Google.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data We May Collect

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • Full name
  • Usage Data
  • Account information (credit balance, subscription tier)
  • Content generation history (videos, images, audio created)

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Service:

  • Google

If You decide to register through or otherwise grant us access to Google, We may collect Personal Data that is already associated with Your Google account, such as Your name, Your email address, and Your profile picture.

Google Sign-In (OAuth)

When you choose to sign in with Google, we request access to the following information:

  • Email Address: Used to create and manage your account, send important notifications about video processing status, account updates, and service communications.
  • Profile Information: Your name and profile picture are used to personalize your experience within the application, display your information in the dashboard, and populate your account profile during registration.

Purpose: Google Sign-In provides a convenient and secure way to authenticate without creating a separate password. Your Google account information is used solely for account creation, authentication, and personalization purposes.

Data Handling: All data collected through Google Sign-In is handled according to this privacy policy. We do not share your Google account information with third parties except as necessary to provide our services (e.g., hosting providers). Your email is stored securely and used for account identification and communication only. You can disconnect Google Sign-In from your account at any time by contacting us at support@vdobloom.com.

Usage Data

Usage Data is collected automatically when using the Service. This may include:

  • Your browser type and version
  • Pages of our Service that You visit, the time and date of Your visit, the time spent on those pages
  • Unique device identifiers and other diagnostic data
  • Credit usage and generation history
  • Subscription and payment information (processed securely by Creem.io)

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.

We use Cookies for the following purposes:

  • Necessary / Essential Cookies: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.
  • Cookies Policy / Notice Acceptance Cookies: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: These Cookies allow us to remember choices You make when You use the Website.
  • Analytics Cookies: These Cookies help Us understand how visitors interact with the Website by collecting and reporting information anonymously.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including monitoring the usage of our Service.
  • To manage Your Account: To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • To provide You with news, special offers, and general information: About other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about, unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For payment processing: To process payments through our third-party payment processor Creem.io. Payment details are processed securely by Creem.io; we do not store credit card numbers or full payment information on our servers.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, as well as evaluating and improving our Service, products, services, marketing, and your overall experience.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security or to improve the functionality of Our Service, or when We are legally obligated to retain it for longer time periods.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service. This includes, for example, the option to manage and update Your information in Your account settings.

You may update, amend, or delete Your information at any time by signing in to Your Account (if you have one) and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us. To request account deletion, please email us at support@vdobloom.com.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your data. Payment information is handled securely by our third-party processor Creem.io and is never stored on our servers.

Data Sharing

We do not sell your data. We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to process payments through Creem.io, and to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
  • For legal requirements: We may disclose Your personal information if required to do so by law or in response to valid requests by public authorities.

Content Restrictions

To maintain a safe, ethical, and responsible platform, we have established the following content restrictions for all users of our AI-generated content service. These restrictions apply to any content generated, uploaded, or shared on our platform.

Prohibited Content

We prohibit the following types of content:

  • Illegal Content: Any content that promotes, facilitates, or engages in illegal activities, including but not limited to fraud, violence, or the sale of illegal goods or services.
  • Harmful Content: Content that incites hatred, violence, or discrimination based on race, religion, gender, sexual orientation, or other protected characteristics.
  • Explicit or Adult Content: Pornographic, excessively violent, or otherwise inappropriate content, including depictions of sexual abuse, child exploitation, or animal cruelty.
  • Intellectual Property Infringement: Content that infringes upon the copyrights, trademarks, or other intellectual property rights of others.
  • False or Misleading Content: Content that is intentionally false, misleading, or deceptive, particularly when presented as factual.
  • Privacy Violations: Content that discloses personal information without consent or invades someone's privacy.
  • Hate Speech: Content that promotes hatred, discrimination, or hostility towards individuals or groups based on protected characteristics.
  • Harassment and Bullying: Content that targets individuals or groups with the intent to harass, threaten, or bully.
  • Self-Harm and Suicide: Content that promotes or glorifies self-harm, suicide, or other dangerous behaviors.
  • Spam and Malware: Spam, content containing malware, or content intended to phish, scam, or harm users.
  • Impersonation: Content that impersonates individuals, organizations, or entities in a misleading or deceptive manner.
  • Prohibited Uses: Using our services for any illegal or prohibited purposes, including but not limited to illegal gambling, spreading viruses, or interfering with our services.

Additional Restrictions for AI-Generated Content

Since our platform utilizes AI to generate content, we have additional restrictions to ensure the ethical and responsible use of this technology:

  • No Misrepresentation: You must not represent AI-generated content as being created by you without proper disclosure.
  • No Sensitive Data Input: You must not input sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation) into our AI tools.
  • No Harmful Outputs: You must not use our AI tools to generate content that is harmful, offensive, or violates the above prohibitions.

Enforcement

We reserve the right to remove any content that violates these restrictions and to take appropriate action, including suspending or terminating accounts. We may also report illegal activities to the appropriate authorities.

Opting Out of Information Use

VdoBloom collects and uses personal information to provide and improve our services, personalize your experience, and deliver relevant content. We respect your privacy and have outlined various ways you can opt out of certain uses of your personal information:

  • Browser Settings: You can configure your browser settings to refuse the use of cookies. Please note that doing so may affect the full functionality of our website and the services we provide.
  • Opt-Out for Marketing Emails: You can opt-out of marketing emails by clicking the unsubscribe link in any marketing email we send, or by contacting us at support@vdobloom.com.
  • Account Deactivation: You can request to deactivate your account at any time by contacting us at support@vdobloom.com. Once your account is deactivated, we will ensure that your personal information is handled in accordance with applicable privacy regulations.
  • Google Sign-In: You can disconnect Google Sign-In from your account at any time by contacting our support team.

Your Choices

You have the following rights regarding your personal information:

  • Access and update your information in your account Settings
  • Request deletion of your account by contacting us
  • Opt-out of non-essential marketing emails
  • Choose between email/password or Google Sign-In during registration
  • Disconnect Google Sign-In from your account at any time
  • Request a copy of your personal data
  • Object to processing of your personal data

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. We may also communicate major updates directly through notices on the Website or via email notifications.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us by email at: support@vdobloom.com.

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