Frequently Asked Questions

With our subscription plans, you receive a monthly credit allowance based on your plan tier. Credits reset each month on your billing date. Different models consume different amounts of credits based on their complexity and quality.

Credits reset monthly on your billing date. Unused credits from the previous month do not carry over - your credit balance is refreshed to your plan's full allowance each month.

Checkout runs through Creem.io (international) or Razorpay (India), depending on currency and region. Major cards and common wallets are supported where available. VdoBloom never stores your full card details.

Yes. After login, see Settings → Billing for payment history and receipts.

Yes! You can choose any AI model for each generation. Just make sure you have enough credits in your monthly allowance for the model you want to use.

Generated videos are stored for a maximum of 3 days. Please download your videos within this timeframe to keep them permanently.

VdoBloom is an all-in-one AI creative platform with extensive features. Video: Story Generator, Viral Video Creator, Advertisement Creator, Text-to-Video, Image-to-Video, AI Video Editor, and Kissing Video Generator. Images: Text-to-Image, Image Edit, AI Image Analyzer, Image Upscaler, AI Art Studio, and Manga Generator. Audio: Text-to-Speech and Transcription. Design: Logo Creator, Business Card Designer, Social Media Designer, and Facebook Ad Creator. Animation: GIF Generator and Logo Animation. All features are accessible from a unified dashboard with a single credit system.

We support a wide range of AI models across video, image, and audio generation. For videos: Veo 3.1 (Fast & Quality), Sora 2 & Sora 2 Pro (Text-to-Video & Image-to-Video), Runway Gen-3, Kling V2.5 Turbo, Runway Aleph, and Luma Modify for video editing. For images: We support multiple premium image generation models including Nano Banana and other advanced models. For audio: We support various text-to-speech and transcription models. Each model has different capabilities, quality levels, and credit costs.

We offer a free tier with limited features. To access all AI models and features, subscribe to one of our paid plans which include monthly credit allowances.

We support MP4, MOV, AVI for videos; PNG, JPG, WEBP for images; and MP3, WAV, M4A for audio files.

Uploaded files for image-to-video are temporarily stored and may be deleted after several days. Please download your generated content promptly to keep it permanently.

Yes, we use enterprise-grade security measures to protect your data. All uploads are encrypted and we never share your content with third parties.

If content generation fails due to provider issues, reach out to support. We will review and refund credits to your account as needed.

Yes, you can cancel your subscription at any time. Your subscription will remain active until the end of your current billing period, and you'll continue to have access to your credits until then.

You can reach our support team through the contact form, email, or live chat. We typically respond within 24 hours.

Yes. VdoBloom is a strong Pollo AI alternative for creators who want more than just AI shorts. While Pollo AI focuses on quick social video clips, VdoBloom gives you access to VEO 3, Sora 2, Runway, and Kling models, 30+ photo-to-video motion effects, AI image generation, text-to-speech, logo creation, and design tools — all from one dashboard. VdoBloom offers one-time credit packs that never expire (pay-as-you-go), while subscription credits reset monthly. See the full comparison at vdobloom.com/vs/pollo/.

Yes. VdoBloom is a popular Higgsfield AI alternative for creators. VdoBloom gives you access to multiple top-tier models (VEO 3, Sora 2, Runway, Kling) from a single dashboard, plus 30+ photo-to-video motion effects, AI image generation, text-to-speech, logo creation, and design tools. VdoBloom offers one-time credit packs that never expire (pay-as-you-go), while subscription credits reset monthly. See the full comparison at vdobloom.com/vs/higgsfield/.